lemlem Online Orders Returns and Exchanges Policy
European Union Right of Withdrawal
EU Customers: In accordance with EU regulations, customers residing in the European Union enjoy a statutory 14-day right of withdrawal. You may return any item for a full refund within 14 days of delivery by filling out [the withdrawal form](/content/pages/widerruf-formular "EU Withdrawal Form"/index.html).
Sale Items
All sale items ordered on lemlem.com are considered final sale and cannot be exchanged or refunded.
Exception for UK and EU Customers: In accordance with consumer rights regulations, customers in the UK and EU may return items marked as “Final Sale” within fourteen (14) days of the original purchase date, provided they are in unused condition and accompanied by the original sales receipt and product tag.
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